Ibis Styles Excel Hotel - London

ex. Custom House

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ibis Styles Excel Hotel - London

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Verified Reviews:

  • Room was very basic - Soundproofing didn't seem too good - Continental breakfast is included
  • Great location for excel - Service at the hotel was ok - Staff were efficient and helpful
  • Attached bar and restaurant served great meals - Cleanliness of the room was good
  • Staff at the reception desk were really friendly - Breakfasts are ok - Train is directly across the street
  • Ideal location - Hotel was clean and comfortable - Contental breakfast was adequate

Overview

The three-star Custom House Hotel is within walking distance to main sporting and cultural places of central London.

This modern hotel offers parking and Wi-Fi.

All 278 stylish rooms have satellite TV and power showers.

The hotel's restaurant serves Chinese cuisine and café bistro offers contemporary cuisine. Pub is open for a late drink.

Custom House DLR Station is within walking distance.

Year renovated:   2012.  Number of rooms:   302.

Rooms

All comfortable rooms offer Wi-Fi, television, direct dial phone and tea/coffee facilities.

Dining options

Full English breakfast is served daily in the hotel's restaurant.

The hotel's restaurant serves Chinese cuisine.

Café bistro offers contemporary cuisine.

Pub is open for a late drink and boasts of traditional environment.

At the hotel Ibis Styles Excel guests are invited to a buffet breakfast served for free. 

Services

The conference rooms feature AV equipment.

Wired internet is available.

Additional features

The hotel is firendly to guests with disabilities.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Paid private parking is possible on site.

Services

  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid kids club

Leisure facilities

  • Leisure/TV room
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Ibis Styles Excel Hotel - London London location
Show big map »

Hotel Address:

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

Get directions
City Center
  • London
    10.7km
Airports
Train Stations
  • Blackheath station
    5.1km
  • Liverpool Street Station
    7.6km
Underground stations
  • North Greenwich
    2.0km
  • Canning Town
    1.4km
  • Bus stop
    2.0km
Restaurants
  • Custom House Pub and Kitchen (cuisine: European)
    20 m
  • Bollywood Brasserie (cuisine: Indian)
    200 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    302

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

All comfortable rooms offer Wi-Fi, television, direct dial phone and tea/coffee facilities.

Ibis Styles Excel Standard Twin Room
Standard Twin Room
Bed type: Twin beds
Size: 13m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Contemporary room with modern style is provided with two Single beds. It has a spacious work area with the desk and a modern bathroom with all the amenities you need.

Room facilities
    Ibis Styles Excel Superior Double Room Superior Twin English incIbis Styles Excel Superior Double Room Superior Twin English inc
    Superior Double Room
    Bed type: Twin beds
    Check Prices
    — Less information+ More information

    Contemporary room with modern style is provided with a Double bed or two Single beds. It has a spacious work area with the desk and a modern bathroom with all the amenities you need. The room has some extra amenities such as air conditioning.

    Ibis Styles Excel Room Assigned On ArrivalIbis Styles Excel Room Assigned On Arrival
    Room Assigned On Arrival
    Bed type: Double Bed or 2 Single beds or Twin beds
    Size: 13m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    You will be assigned the best room available upon your arrival.

    Room facilities
      Ibis Styles Excel Standard Double Room
      Standard Double Room
      Bed type: Double Bed
      Size: 13m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Contemporary room with modern style is provided with a Double bed. It has a spacious work area with the desk and a modern bathroom with all the amenities you need.

      Room facilities

        How to reach hotel

        hotel Ibis Styles Excel Hotel - London London location
        Show big map »

        Hotel Address:

        272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

        Get directions
        City Center
        • London
          10.7km
        Airports
        Train Stations
        • Blackheath station
          5.1km
        • Liverpool Street Station
          7.6km
        Underground stations
        • North Greenwich
          2.0km
        • Canning Town
          1.4km
        • Bus stop
          2.0km
        Restaurants
        • Custom House Pub and Kitchen (cuisine: European)
          20 m
        • Bollywood Brasserie (cuisine: Indian)
          200 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2012
        • Number of rooms:
          302

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonIbis Styles Excel

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in United Kingdom

        Use Badge

        Ibis Styles Excel Location

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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
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        • General

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        Click the hotel to go to the main hotel page.

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        What's nearby

        What's nearby.

        Excel Exhibition Center is located nearby

        The O2 Arena, an amphitheater sporting complex is in the nearest vicinity of the hotel

        ExCeL Exhibition Center, 300 m, an exhibition and conference center in the borough of Newham

        Gala Bingo, 1.2 km, Europe’s leading gaming operator

        Convention centers

        • ExCeL London - 200 m
        • ExCeL Exhibition Centre - 300 m

        Amusement

        • Gala Bingo - 1.2km

        Air business related

        • London City Airport - 1.7km

        Transport

        • Emirates Air Line - Greenwich Peninsula - 1.7km

        Underground stations

        • Canning Town - 1.3km

        Local Attractions

        • Dinosaurs Unleashed London O2 - 1.7km
          The O2, London
        • British Music Experience - 1.8km
          The Bubble, London
        • Geffrye Museum - 2.1km
          Kingsland Road, London
        • Up at The O2 - 1.7km
          The O2, London
        • The Thames Barrier - 1.9km
          1 Unity Way, London

        Near the hotelNear the hotel

        • ISKCON Bhaktivedant Manor - 810 m
          Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
        • Thames Barrier Park - 1.2km
          North Woolwich Road, London

        Restaurants Nearby

        • Custom House Pub and Kitchen - 20 m

          Address: 272 - 283 Victoria Dock Road
          Phone: 44 (0) 20 7474 0011

          59% likes this, based on 81 reviews
          Cuisine: European
          Price Range: GBP 25 - GBP 50

        • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 200 m

          Address: 7 Western Gateway
          Phone: 0207 540 9700

          68% likes this, based on 57 reviews
          Cuisine: Contemporary, International
          Price Range: GBP 20 - GBP 58

        • Square Pie Company - 290 m

          Address: ExCeL London

          63% likes this, based on 17 reviews
          Cuisine: English

        • Bollywood Brasserie - 200 m

          Address: 2 Western Gateway
          Phone: 020 7473 5004

          Cuisine: Indian
          Price Range: GBP 44 - GBP 55

        • Docklands Bar & Grill - 310 m

          Address: Royal Victoria Dock
          Phone: +44 (0)207 055 2119

          Cuisine: European, British
          Price Range: GBP 25 - GBP 50

        Getting there.

        London City Airport is within 10 minutes driving.

        Getting around.

        Custom House DLR Station is within walking distance.

        Canning Town Tube Station provides direct link to the city center.

        Public parking costs GBP 10 per day.

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2012
        • Number of rooms:
          302

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonIbis Styles Excel

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in United Kingdom

        Use Badge

        Hotels nearby
        Forest Gate
        2 stars
        5km

        Ibis Styles Excel Reviews

        Guest reviews are submitted by our customers after their stay at Ibis Styles Excel

        Individual guest reviews

        • Single
          8.8

          very close to excel , good choice of resturants, staff good given its a London hotel, parking hassle free and safe

          if your not visiting Excel then not much else around

        • Older travelers
          8.8

          access to Docklands light railway , Price , Good pub attatched

        • Older travelers
          8.2

          Very nice hotel, excellent staff,very clean,nice food.perfect for attending o2 .We stayed two nights.

          Disadvantages// you are a fair bit outside london city which involves a train (d l h) into the metro

        • Family with children
          10.0

          The hotel well placed for O2 , It was clean and quit perfect for what we wanted

        • Couple
          8.8

          it was very clean from the outside of the building to the reception and the rooms... also the food was very gd and very reasonably priced!

        • Single
          8.2

          It was a convenient location and was priced very reasonably. The room was comfortable and the food good.

          My room was very cold. However, when I mentioned this at reception, I was given an extra blanket and a room heater which helped greatly.

        • Couple
          7.8

          Location was perfect for show at the 02 arena, hotel clean and tidy and suited us fine.

          Shower and toilet facilities were adequate but not best bit about our room!

        • Couple
          7.4

          Staff, easy to find and very clean.

          The tv turns straight onto pay per view, and lack of food in vending machinea.

        • Group of friends
          7.4

          Breakfast was enjoyable room clean and comfortable but not large enough for more than one night

          The afternoon staff was not very friendly but the morning receptionist was very pleasant

        • Older travelers
          6.2

          Room small but perfectly formed, every thing worked, quiet. Good value for London.

        • Couple
          8.8

          Excellent location for visiting o2 with easy access to dlr & tube. Room very clean and has all you need. Bed very comfortable too.

          We visited the in-house chinese restaurant and was very frustrated to discover when being presented with the bill we had been charged incorrectly for our drinks (charged double the correct amount) then they added a huge service charge, then had the cheek to round the bill up. Was not at all impressed.

        • Single
          5.0

          It was close to the Grand Design Show where we were exhibiting!!

          The food in the bar wasn't great.

        • Older travelers
          9.6

          had a great stay and will be booking again like everything

        • Group of friends
          10.0

          Easily accessable to the o2 arena, staff very helpful (particularly as I needed help in knowing how to get to the o2). Food in the pub was reasonably priced and tasted delicious. Agood short stay place

          Room quite cramped with the two beds

        • Group of friends
          6.6

          It was an ideal hotel for a short break, and the location for our needs were great.

          We wanted a smoking room and this was allocated to us but the room was very smalland we were uunable to get to our clothes unless we moved the bed. Room 110

        How to reach hotel

        hotel Ibis Styles Excel Hotel - London London location
        Show big map »

        Hotel Address:

        272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

        Get directions
        City Center
        • London
          10.7km
        Airports
        Train Stations
        • Blackheath station
          5.1km
        • Liverpool Street Station
          7.6km
        Underground stations
        • North Greenwich
          2.0km
        • Canning Town
          1.4km
        • Bus stop
          2.0km
        Restaurants
        • Custom House Pub and Kitchen (cuisine: European)
          20 m
        • Bollywood Brasserie (cuisine: Indian)
          200 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2012
        • Number of rooms:
          302

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonIbis Styles Excel

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in United Kingdom

        Use Badge